Updated September 2026
Corrections Policy
Hospital information changes. KGMU may revise doctor rosters, rooms, clinic days, phone numbers, appointment processes or facility arrangements after a guide has been published. This policy explains how reported errors are handled.
What can be reported
- Wrong OPD day or unit.
- Outdated doctor or clinic assignment.
- Incorrect building, floor or room.
- Changed contact number.
- Broken official link.
- Incorrect registration or report-counter instruction.
- Misleading wording that could send a patient to the wrong service.
How to report a correction
Use the Contact page and include the page URL, the statement that appears wrong, the corrected information if known, and an official KGMU/government source or current hospital notice where possible. Do not send unnecessary medical records or authentication information.
How a correction is reviewed
Operational corrections are checked against the relevant official source. A reader report is valuable as a signal, but a time-sensitive schedule or room change should be independently verified before being published where possible.
Minor vs material corrections
Spelling and formatting errors can be corrected directly. A material correction—such as a wrong emergency number, wrong OPD building or wrong follow-up day—receives higher priority because it can change a patient’s journey.
Conflicting official sources
If two official pages disagree, the site may prefer a newer source, mark the record “needs recheck,” explain the conflict or avoid claiming certainty until the difference can be resolved.
Review dates
A page or data record can display the date it was checked. That date is evidence of the last review, not a guarantee that KGMU has made no change since then. Current hospital instructions take priority.
Last updated: September 2026.
How to report a correction
Use the Contact page and include the page URL, the exact statement that appears incorrect, the corrected information if known and an official KGMU/government source where possible. Avoid sending unnecessary medical records or personal health information simply to report a public schedule error.
Minor vs material corrections
Minor changes include spelling, formatting or a broken internal link. Material corrections include a wrong emergency number, wrong OPD building, incorrect schedule, outdated official booking route or misleading room information. Material patient-navigation errors receive priority because they can cause a wasted hospital visit.
Conflicting official sources
KGMU pages can occasionally be updated at different times. When two official pages conflict, the guide may use the newer dated/patient-specific source, flag the record for review, or describe the uncertainty rather than silently choosing whichever value is convenient.
What a review date means
A review date shows when the source was checked. It is not a guarantee that the hospital has made no change since then. Current appointments, prescriptions, notices and on-site instructions take priority over a previously published regular schedule.
Correction history and transparency
The site does not need to publish a public log for every punctuation edit. For a material change that substantially alters patient navigation, the page may note the updated review date and corrected operational detail.
Source quality for corrections
For operational corrections, the most useful evidence is a current KGMU department page, contact page, campus/directory record, dated notice or another official hospital/government source. Screenshots can be helpful context but should not override a newer official publication without verification.
What happens after a correction
A correction can update the structured record, the editorial explanation, or both. Because schedules and locations are reused by multiple tools, correcting the structured record can update the Department Summary, Schedule Finder and Campus Navigator consistently instead of leaving conflicting copies across pages.